Privacy Policy

This is a Privacy Policy which sets out the practices we follow to respect the privacy of all visitors to this site. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

The data controller is Zarou Limited ("Zarou") registered in England under company number 11434817, Registered address: 35 Great St Helen's, London EC3A 6AP, United Kingdom.

Third-party links

The website, www.zarougroup.com, may contain links to third party sites, including sites maintained by Zarou which are not governed by this privacy policy. We do not make representations or warranties regarding how your information is stored or used on third party services. We recommend that you review the privacy statements of each third party site linked to our website to determine the use of your personal information.

When do you process personal information?

If you are a visitor to this website, we do not collect any personal information about you, except to the limited extent using cookies (Read our Cookies Policy here); or should you make an enquiry or submit a job application and fill out the “Contact” form in the “Contact Us” section of the website.

Zarou does not intentionally collect any special categories of personal data via the website, so we will delete this information if we discover that special categories of data have been provided.

What data is collected?

Depending upon your use of the website, we may collect some or all the following data:

  • Name
  • Date of birth
  • Gender
  • Address
  • Email address
  • Telephone number
  • Job title
  • Profession
  • IP address and browsing habits
  • Information about your preferences and interests

How and why is personal data used?

According to applicable data protection laws, Zarou must always have a lawful basis for using personal data for a particular purpose or set of purposes. Your personal data may be used for one of the following purposes:

  • Providing, improving and personalising our services, to the extent you consent to the Cookies Policy;
  • Communicating with you in response to the enquiry you make via the website, on the basis of the consent you grant when you decide to click on the "submit" button or equivalent mechanism to send your request; or
  • For job applications, on the basis of our legitimate interest to fill vacancies within the organization. When we process personal information to meet our legitimate interests, we put in place robust safeguards to ensure that your privacy is protected and that our legitimate interests are not overridden by your interests or fundamental rights and freedoms.

How long do you keep personal data?

We will not keep your personal data for any longer than is necessary based on its collection purpose and according to our internal controls processes.

In this respect, information collected from visitors to the website will only be kept in order to provide the required service (for instance, responding to your request).  Once the service has been completed, all information will be destroyed in accordance with Zarou’s data retention policies.

Where do you store or transfer personal data?

We may share your data within the group of companies of which we are a part as we have a legitimate interest in sharing this information for internal administrative purposes.  When we process personal information to meet our legitimate interests, we put in place robust safeguards as described in section "How and why is personal data used?" above. Moreover, where this involves the transfer of personal data to countries outside the European Economic Area that are not regarded as ensuring an adequate level of protection for personal information under applicable data protection laws, Zarou will ensure that personal data is protected by requiring all companies within the group to follow the same rules with respect to personal data usage (such as by contractual commitments).  For more information on the appropriate safeguards in place, please contact us using the details below.

How do we share personal data?

The data you provide via the website is shared only with authorized employees of Zarou. Access to your information is limited by need and those who have access to the data have agreed to maintain the confidentiality of such information.

Zarou does not collect or compile personal information provided on our website for distribution or sale to external entities.

We will not share any of your personal data with any third parties for any purposes, unless we may be legally required to share certain personal data should we be involved in legal proceedings or to comply with legal obligations, a court order, or the instructions of a government authority.

What are my rights?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). In addition to this, you also have the right to rectify, erase, restrict, port and object to the processing your personal data, and to withdraw your consent at any time, by contacting enquiries@zarougroup.com.

If you are not satisfied with the way in which Zarou has resolved your complaint, you have the right to complain to the data protection authority in your country.

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